Terms and Conditions

Who we are

In this privacy policy references to “we”, “us” and “our” are to JBB GroundCare Limited. References to “our Website” or “the Website” are to www.jbbgroundcare.com.

This privacy policy sets out how JBB GroundCare Ltd uses and protects any information that you give JBB GroundCare Ltd when you use our website.

JBB GroundCare Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

JBB GroundCare Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

The information we collect via our Website may include.

  1. Any personal details you knowingly provide us with through forms and email, such as name, address, email address, telephone number etc.
  2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage and behaviours on the Website. This information is only processed in a way which does not identify anyone. We do not attempt to find out the identities of those visiting the website.
  4. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Any personal information we collect from this website will be used in accordance with the General Data Protection Regulation and other applicable laws. The details we collect will be used:

  1. To deliver our service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. We may use your email address to send you information on our services via email or an e-newsletter. In such a case you will be offered the option to opt in/out upon receipt. Our e-newsletters are delivered by third party provider mailchimp.
  3. We may use your email address to invite you to JBB GroundCare Ltd events.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you ‘opt in’ to the information being used for direct marketing purposes.  If the box is not ticked you will not receive any promotional/marketing correspondence.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held on you please write to:

JBB GroundCare Ltd

60 Tannoch Drive

Lenziemilll Industrial Estate

Cumbernauld

G67 2XX

If you believe the information held about you is incorrect, you are welcome to contact us to allow us to update and keep your data accurate. If at any point you wish for JBB GroundCare Ltd to delete information about you, you can contact us at the address or email above.

Data Retention

We retain the data collected from a user for a limited period of time as long as we need to fulfil the purposes for which we have initially collected it.

“These works have created an attractive and tidier looking space which now enhances the 4 star experience of our guests from their arrival and throughout the duration of their stay. It has benefited not only our hotel guests but also our leisure facility members who routinely comment on the improvements that were carried out on the grounds leading to the entrance.
We are grateful to JBB GroundCare Ltd for listening to our needs and delivering on a high standard of finish. The works were carried out on budget and time.”

The Westerwood Hotel & Golf Resort

“JBB GroundCare Ltd assisted us in the design and ideas for our recent garden and decking makeover, the service we received was second to none and the efficiency and cleanliness of all the team was superb. Both areas are looking fantastic and lots of our customers have commented on how great the grounds are looking. I can highly recommend JBB GroundCare Ltd.”

The Coachman Hotel

“JBB GroundCare Ltd have proved to be a reliable and trustworthy contractor. They continually deliver a high standard of service and their client relation skills are excellent with prompt responses to communication. Their initial visit to our Dumbarton site achieved great results and I know I can rely on them to deliver standards that will positively enhance our sites.”

Euro Garages Ltd

“We wanted to improve the appearance of the car park at our Falkirk showroom which was a bit of a jungle and we were unsure what best to do. JBB GroundCare Ltd reacted quickly, first with their quotation and once accepted we had everything in place within 4 weeks. Hassle free and our trust in them designing and implementing the project unsupervised proved well placed.
We now have a professional and tastefully landscaped car park with vibrant and hardy shrubs and plants. JBB GroundCare Ltd continue to provide a monthly maintenance service.”

Archers Sleepcentre

“JBB GroundCare Ltd has been servicing our premises for over several years and since their first visit the grounds have always been kept in immaculate condition. The staff are very friendly and professional at all times. I have peace of mind that whether it is summer or winter the grounds will be safe and well maintained for my staff and clients.”

William Sword Ltd

“Every project they have completed for us has been carried out to the highest standard with their attitude, commitment and willingness to go the extra mile setting them apart from their competitors and making them a pleasure to work with.  I would have no hesitation in recommending JBB GroundCare Ltd and will continue to make the most of their professional services.”

H&J Martin